Experienced finance analyst with a focus on financial modeling, reporting, and analysis.
Built detailed financial models to evaluate business scenarios and investment opportunities.
Analyzed financial data using Excel and BI tools to identify trends and insights.
Prepared and presented monthly and quarterly financial reports to management.
Contributed to the preparation of annual budgets and financial forecasts.
Km2 Solutions, CenturyLink
Guided Customers on purchases based on their needs, interests, promotions, and other sales and preferential parameters.
Startek, Grubhub
Assisted in providing customer satisfaction by providing customers with refunds, gift cards and concessions in case we had any type of inconvenience on their delivery.
Km2 Solutions, American Credit Acceptance
Attempted to collect past-due debts from customers on behalf of the organization by contacting clients to follow up on non-payment, negotiating payment plans, handling all incoming calls, and emails from clients regarding billing inquiries, and bringing resolutions to unpaid accounts.
Load ITX
Planned drivers’ itinerary while ensuring a timely and efficient pickup and delivery of loads as per company policy., Communicated with 40+ brokers per day, effectively and accurately scheduling the dates, timeframes, and addresses for product delivery.
Ciencias y Humanidades
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