Logistics professional with over 6 years of experience managing transportation loads, client support, and system operations, primarily in the US logistics sector.
Applied logistics data analysis, route planning, and inventory management to improve operational efficiency.
Provided effective client support via phone and email, resolving issues related to loads and services.
Utilized SAP and other logistics software for entering, tracking, and dispatching goods.
Collaborated with team members and clients, maintaining effective communication under pressure.
Logistics Coordinator
Provide accurate and effective updates to clients on the status and tracking of different loads in transit, whether for loading or unloading., Provide phone support for the various services acquired by the company for clients, offering timely and effective solutions., Audit and compare the invoices...
Teleperformance
Attend and provide phone support to clients for the various services and devices acquired from the company, offering them peace of mind and a timely and effective solution.
OLIMPICA S.A.
Enter goods into the system using SAP., Track goods through the SAP system., Prepare picking lists., Prepare dispatch guides and provide all necessary documentation for delivery at different POS (Points of Sale)., Provide information and support to POS (Points of Sale)., Dispatch goods from the SAP...
Technologist
Technical Commercial Bachelor
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Identified potential issues affecting loads and escalated appropriately to ensure timely resolution.