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Alejandra

Customer Support & Medical Interpreter with 4+ years in tech and healthcare

Contacto

Tegucigalpa, Francisco Morazán Department, Honduras
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Competencias

Customer ServiceExpert

Delivered high-quality customer service and support in technology and healthcare environments.

CommunicationExpert

Facilitated clear and effective communication between clients and professionals, including real-time medical interpretation.

Technical SupportAdvanced

Provided troubleshooting and product information support for Dyson products, utilizing technical skills.

Medical Terminology & ConfidentialityAdvanced

Translated complex medical information accurately while maintaining patient confidentiality in healthcare settings.

Data Entry & ReportingIntermediate

Handled data entry and reporting tasks using CRM and support tools.

Educacion

High School Diploma
Siblings Christian School
Completed 2019
Bachelor’s Degree
Catholic University of Honduras

Idiomas

EnglishAdvanced
SpanishNative

Resumen

Versatile professional with experience in technical support and healthcare communication, specializing in customer service, medical interpretation, and technical skills.

Logros Clave

  • Provided technical and customer service support at Dyson, assisting with troubleshooting and product inquiries.
  • Facilitated accurate communication between healthcare professionals and patients as a Medical Interpreter, ensuring confidentiality and precision.
  • Demonstrated strong communication, problem-solving skills, and maintained compliance with confidentiality standards across roles.

Experiencia

Service and Sales Support Assistant

Dyson
May 2021 - Jan 2022

Provided technical and customer service support for the global technology company Dyson., Assisted customers with troubleshooting, product information, and after-sales support., Demonstrated strong communication and problem-solving skills in a fast-paced environment.

Medical Interpreter

AMN Healthcare Language Services
Dec 2022 - Oct 2025

Served as a medical interpreter, facilitating accurate and confidential communication between healthcare professionals and patients., Translated complex medical terminology and procedures in real time with precision and empathy., Supported doctors, nurses, and patients during consultations,...

Habilidades

Customer ServiceCommunicationTechnical SupportMedical Terminology & ConfidentialityData Entry & Reporting
Publicado en CazVid - 17 may 2026
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