Alejandra - Credit and Collections Manager with 10+ years of team leadership
Resumen
Experienced team leader in credit management with a background in training, communication, and process improvement, committed to driving team success.
Logros Clave
- Led teams of up to 20 members in both banking and educational settings
Habilidades
Led and transformed teams, maximizing productivity and engagement.
Utilized data analysis to improve team performance and operational efficiency.
Designed and implemented training programs to enhance team skills and reduce turnover.
Effectively communicated across teams and departments to align goals and deliverables.
Developed training content integrating new technologies for language proficiency assessment.
Experiencia
Credit and Collections Manager
AT&T
Managed teams of up to 20 members transforming underperforming teams into top performers through data-driven decisions and robust coaching., Provided employee development to increase productivity, reduce turnover, and gain a competitive edge.
Freelance interpreter and translator
Department coordinator
Leading teams of as many as 20 members., Expert in language proficiency assessment to determine training needs., Wide experience in curriculum development and design integrating new technologies.
Educacion
UNAM Acatlan
Lic. en Enseñanza de Inglés como Lengua Extranjera
UVM Lomas Verdes
Lic. En Mercadotecnia