Experienced professional with a background in industrial design and extensive customer service expertise across tech and service industries in Colombia.
Applied creative design skills to develop product concepts and prototypes in a professional setting.
Provided support in telecom, healthcare, and shipping industries, managing diverse customer needs.
Assisted users with computers, internet, and device troubleshooting, especially in call center environments.
Developed visual content and campaigns for over 20 years, including branding and marketing materials.
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Effectively communicated technical and service-related information in customer-facing roles.