Experienced call center professional with over 10 years specializing in sales, customer service, and appointment setting, dedicated to client engagement and communications.
Applied sales techniques in cold calling and client interactions over 10 years.
Provided customer support and service in call center environments to enhance client satisfaction.
Engaged in inside sales activities, including appointment setting and lead conversion.
Effectively communicated with clients and team members across different roles and industries.
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Displayed language versatility working in bilingual environments, primarily in English and Spanish.
