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Alex
Contacto
Competencias
Demonstrated experience with Data Entry & Management.
Demonstrated experience with Database & CRM Management.
Demonstrated experience with Records & Document Management.
Demonstrated experience with Scheduling & Calendar Coordination.
Demonstrated experience with Email & Client Communication.
Educacion
Resumen
Professional profile
Experiencia
Assistant Professor of Theatre
Coordinated multiple concurrent courses, projects, deadlines, meetings, and student deliverables while maintaining accurate records and documentation.. Managed high-volume email and day-to-day communication with students, faculty, administrators, and external collaborators.. Organized schedules, course materials, files, project information, and administrative documentation across multiple simultaneous initiatives.. Maintained detailed records, tracked progress, resolved scheduling and logistical issues, and ensured timely completion of departmental and project responsibilities.. Served on university committees and supported student organizations, events, recruitment activities, and cross-departmental initiatives.
Board Leadership [Vice President 23-24, Treasurer 25-26]
Provided organizational leadership and oversight for a nonprofit arts organization, supporting strategic planning, operations, governance, and long-term organizational goals.. Managed board communications, documentation, financial coordination, and cross-functional projects while collaborating with staff, artists, and external partners.. Supported organizational development, fundraising initiatives, and event planning through research, project coordination, and stakeholder communication.
Head of Digital Marketing & Communications
Led digital communications and marketing initiatives across multiple projects, managing content calendars, email campaigns, social media, promotional materials, and audience communications.. Coordinated project timelines and deliverables across artists, designers, venues, media contacts, and organizational partners to ensure accurate and timely execution.. Maintained digital records, contact databases, communications platforms, and marketing assets while managing multiple concurrent deadlines.
Studio Administrative Manager
Managed day-to-day administrative operations for a dance studio, including scheduling, communications, registration, and customer service.. Coordinated calendars, classes, instructors, families, and studio logistics while maintaining accurate information and resolving scheduling or operational issues.. Served as a point of contact for students, families, instructors, and visitors, providing responsive and professional support.
Production / Operations Manager
Coordinated complex projects from planning through completion, managing schedules, logistics, documentation, personnel, vendors, and competing deadlines.. Served as a central point of communication among internal teams, external partners, contractors, and stakeholders to keep projects organized and on track.. Developed and maintained project documents, schedules, budgets, contact information, and operational systems while troubleshooting issues as they arose.
Digital Media Coordinator
Supported donor relations and development operations through database management, research, correspondence, records maintenance, and administrative coordination.. Assisted with planning and execution of university events, coordinating logistics, communications, guest information, materials, and follow-up.. Maintained accurate constituent information and confidential records while managing competing priorities and supporting high-volume administrative workflows.
Call Center Support Staff
Provided administrative and customer support in a high-volume environment, managing incoming communications, data entry, records, and client information with accuracy and professionalism.. Handled multiple concurrent requests while maintaining organized documentation, meeting deadlines, and following established procedures.. Resolved routine customer issues and escalated complex matters appropriately while maintaining confidentiality and a high standard of service.
Additional Customer Service & Operations Experience
Provided front-facing customer service across diverse environments, handling inquiries, transactions, reservations, guest needs, and day-to-day operational requests.. Supported event and visitor operations by coordinating logistics, maintaining accurate information, and responding quickly to changing circumstances.. Built strong communication, problem-solving, and organizational skills while working independently and as part of fast-paced teams.