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A

Alexander

Customer Service & Technical Support Specialist with 5+ years in IT and healthcare

Contacto

Alajuela, Alajuela Province, Costa Rica
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Handled client inquiries, problem-solving, and support across retail, healthcare, and technology sectors.

Data Analysis & Digital MarketingIntermediate

Analyzed data for paid ads, supported campaign building, and investigated error patterns in machine learning projects.

Technical Support & TroubleshootingAdvanced

Provided technical support for networking, software, hardware, and healthcare devices like infusion pumps.

Sales & Client EngagementIntermediate

Conducted direct sales, managed payment procedures, and engaged clients in hospital and retail environments.

IT SkillsAdvanced

Possess extensive troubleshooting skills across Windows, Linux, MacOS, AWS, and Microsoft Office platforms.

Educacion

Bachelor
Cenfotec University
Diploma
Universidad Politecnica
Diploma
Instituto Jimenez

Idiomas

EnglishUpper intermediate (B2)
SpanishNative

Resumen

Experienced professional specializing in customer support, data analysis, and technical troubleshooting within healthcare, retail, and tech industries. Adept at managing client issues, supporting marketing efforts, and providing tech solutions.

Logros Clave

  • Managed customer inquiries and problem resolution across multiple industries, ensuring client satisfaction.
  • Supported data analysis tasks for digital advertising campaigns, contributing to optimized marketing strategies.
  • Designed and built custom computers, and provided technical troubleshooting and network support.

Experiencia

Customer Service

WATER STREET COMPANY
Aug 2024 - Apr 2025

Customer service focused on problem-solving., Payment procedures for residents, and commercial businesses., Analyzing data for paid ads on various platforms.

Senior

F3RS AMAZON
Aug 2023 - Dec 2023

Multiple duties for marketing, design and campaign build.

Habilidades

Customer ServiceData Analysis & Digital MarketingTechnical Support & TroubleshootingSales & Client EngagementIT Skills
Publicado en CazVid - 17 may 2026
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