Dedicated logistics coordinator and customer support specialist with a proven track record in cargo tracking, process management, and effective communication. Bilingual in English and Spanish, committed to delivering high-quality service and operational excellence.
Proficient in managing client interactions via chat, email, and phone, ensuring high satisfaction levels.
Skilled in coordinating logistics operations and streamlining workflows for efficiency.
Experienced in monitoring shipments across the United States, ensuring accurate and timely deliveries.
Effective in prioritizing tasks and managing schedules in fast-paced environments.
Language Line Solutions
Translating from English to Spanish and vice versa for medical calls, Handling video calls for medical purposes
LEAN STAFFING SOLUTIONS
Tracking and tracing cargo across the United States, Monitoring customer loads and updating delivery times, Providing customer service for suppliers and drivers
GROUPON USA by CONDUENT
Managing chats, emails, and phone calls, Processing refunds via email, Providing support to first level agents
Digital Marketing Professional
Cook-Pastry
Academic Bachelor
Descubre otros profesionales con experiencia similar
Excellent at translating and facilitating clear communication between diverse stakeholders.
