Dedicated customer support professional with comprehensive experience in client care, technical support, medical interpretation, and quality assurance across various industries.
Delivered customer support, resolving issues and ensuring customer satisfaction in various roles.
Applied active listening and clear verbal communication in client interactions, medical interpretation, and legal support.
Utilized CRM tools to manage customer data and streamline service workflows.
Resolved customer issues efficiently, providing tailored solutions in support and QA roles.
Startek
Teleperformance
Oclinicals
Oclinicals
Blackstone Law Firm
High School Diploma
BIOLOGY STUDENT
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Ensured accuracy and quality in QA analysis and legal intake processes.
