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Alexandria

Customer Engagement Specialist with over 10 years of experience in sales and community advocacy

Contacto

West Kelowna, British Columbia, Canada
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Competencias

Customer EngagementAdvanced

Expertise in building lasting customer relationships and improving client satisfaction through personalized service.

Community Outreach & AdvocacyAdvanced

Proven ability to develop programs that promote community well-being and support diverse populations.

Event CoordinationIntermediate

Skilled in planning and executing community and organizational events efficiently.

Administrative SupportAdvanced

Proficient in office management, document formatting, and correspondence, ensuring smooth operations.

Educacion

Bachelors of Arts Degree
UBC-Okanagan
Completed 2009
Mount Boucherie Secondary School
Completed 2006

Idiomas

EnglishFluent

Resumen

Dedicated professional with over a decade of experience in sales, community outreach, and administrative support, committed to fostering positive relationships and driving community success.

Logros Clave

  • Enhanced customer engagement and acquisition through personalized marketing at Avon, Mary Kay, and Plexus.
  • Developed and implemented initiatives for Aboriginal student success, improving retention and academic outcomes.
  • Streamlined bank procedures at Royal Bank of Canada, reducing discrepancies and increasing efficiency.
  • Coordinated community events and outreach programs, fostering stronger community relationships.

Experiencia

Sales Representative

Avon/ Mary Kay/ Plexus
2013 - 2015

Leveraged product knowledge, enhancing customer engagement. Executed marketing strategies, improving client acquisition. Fostered customer experience with personalized services

Aboriginal Advocate

School District #23
2009 - 2013

Developed initiatives for aboriginal students, achieving academic success and retention.. Orchestrated workshops, positively impacting student outcomes.. Evaluated student feedback, refining support strategies.

Receptionist/ Office Assistant

Ki-Low-Na Friendship Society
2007 - 2009

Coordinated event logistics, fostering a sense of community. Maintained and updated promotional materials for effective outreach. Compiled comprehensive program calendars, supporting strategic planning.

Server

White Spot
2007 - 2008

Fostered positive atmosphere, enhancing customer experience and retention.. Streamlined service operations through ordering systems.

Client Service Representative

Royal Bank of Canada
2005 - 2006

Streamlined bank closing procedures, reducing discrepancies.. Provided tailored financial advice, boosting product adoption.. Collaborated on service packages, enhancing client uptake.

Habilidades

Customer EngagementCommunity Outreach & AdvocacyEvent CoordinationAdministrative Support
Publicado en CazVid - 2 jun 2026
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