Alexia - Sales & Planning Advisor with 5+ years of data-driven strategy development

Utilized Excel, Power BI, Power Pivot, and DAX to generate insights for sales and operational strategies.

Designed and implemented KPI reports and supported sales teams with Salesforce data management.

Redesigned operational processes including onboarding, territory alignment, and commission payments.

Collaborated with global teams to develop sales strategies and improve performance.

Maintained billing notices and handled finance inquiries using SAP systems.

Support 150 U.S. Presales active users, analyzing data and providing KPI’s (key performance indicators) to guide and plan product strategies; decreased the response time service by 30%, Designed and implemented new KPI reports in SalesForce for the sales managers, resulting in a 15% sales increase,...

Designed, executed, and implemented a new pivot for commission payments, providing weekly visibility to managers, and a reduction of 35% operation time, Developed, wrote, and managed the first SOP for the new collaborators, cutting the training period by 40%, Supported 95 U.S. Inside Sales active...

Managed redevelopment of internal tracking system, resulting in a 25% reduction in customer complaints and order delays, Generated digital and phone quotes and orders for the Sales Department, Upgraded to personal assistance of Jumex Cia, one of the biggest Mexican companies., Assisted in the...