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A

Alexus

Call Center Representative (Remote/Hybrid)

Contacto

Birmingham, Alabama, United States
Disponible en CazVid
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Competencias

Customer Service & Client Relations

Demonstrated experience with Customer Service & Client Relations.

High-Volume Call Handling

Demonstrated experience with High-Volume Call Handling.

Patient Intake & Scheduling

Demonstrated experience with Patient Intake & Scheduling.

Data Entry & Documentation

Demonstrated experience with Data Entry & Documentation.

Electronic Records Management

Demonstrated experience with Electronic Records Management.

Educación

Associate of Administration
CTU-Online
Bachelor of Science, Business Administration
CTU-Online
High School Diploma
Prattville High School

Resumen

Call Center Representative (Remote/Hybrid) open to new opportunities

Experiencia

Call Center Representative (Remote/Hybrid)

Conduent
Mar 2025 - Jan 2026

Managed high-volume inbound and outbound calls using cloud-based systems.. Assisted customers with billing, account, and service inquiries.. Documented interactions accurately in CRM systems while meeting performance metrics.

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Harmony Home Health and Hospice
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Maintained electronic documentation and communicated updates to care teams.. Coordinated client schedules using phone and digital tools.

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Aug 2024 - Jan 2025

Managed patient records and communicated regularly with supervisors.

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Jul 2024 - Nov 2024

Maintained daily client documentation and ensured client safety.

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Jun 2022 - Dec 2022

Processed inventory using digital systems with high accuracy.

Assistant Manager

American Deli
Oct 2019 - Jan 2020

Supervised staff and handled scheduling and reporting.

Habilidades

Customer Service & Client RelationsHigh-Volume Call HandlingPatient Intake & SchedulingData Entry & DocumentationElectronic Records Management
Publicado en CazVid - 22 oct 2026
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