Dedicated customer service specialist with proven skills in communication, empathy, and problem resolution, committed to enhancing customer experiences.
Applied clear and impactful communication strategies during customer interactions.
Displayed understanding and compassion to address customer needs effectively.
Resolved customer issues through active listening and decisive action.
Managed multiple customer inquiries efficiently within set timeframes.
STARTEK/ Xfinity mobile
Bachelor of sciences and letters with bilingual secretariat
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Led team efforts to improve customer satisfaction and service quality.
