Demonstrated experience with Customer service.
Demonstrated experience with Conflict resolution.
Demonstrated experience with Communication.
Charger Logistics
Managed client communications via email/phone/client portals., Coordinate appointments for pick ups and deliveries., Track and Trace pick ups and deliveries.
Bobtail Financial Inc.
Account receivables/process payments and invoices., Client/Driver relations via phone/email.
Loadsmart Inc.
Managed carrier/client communications via portals/loadboards., Track carriers to ensure on time pick ups and deliveries.
Concentrix Honduras
Handle and managed customer service/technical issues.
Industrial Relations
High School
Elementary
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StarTek Honduras
Managed customer accounts/managed troubleshooting issues., Managed campaign operations and supported customer service representatives.
