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Competencias
Demonstrated experience with B2B/B2C Sales.
Demonstrated experience with Lead Generation.
Demonstrated experience with Strategic Planning.
Demonstrated experience with Market Analysis.
Demonstrated experience with Team Coaching.
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Professional profile
Experiencia
SENIOR TEAM LEADER
Supervise and mentor a team of Business Development Representatives (BDRs).. Provide ongoing training in sales techniques, negotiation, and Paychex product knowledge.. Set clear performance expectations and monitor KPIs (calls, appointments, conversions).. Guide the team in identifying and qualifying new business opportunities.. Ensure consistent pipeline development through outbound prospecting (calls, emails, networking).. Track team metrics and report on progress to senior management.. Implement performance improvement plans when necessary.. Support BDRs in nurturing prospects into long-term Paychex clients.. Ensure customer interactions reflect professionalism and build trust.. Escalate complex client needs to appropriate departments for resolution.
BROKER SALES SPECIALIST
Identify and secure new shippers and carriers to expand the company’s logistics network.. Negotiate freight rates and contracts to maximize profitability while maintaining competitiveness.. Build and maintain long-term relationships with clients, ensuring repeat business.. Match loads with available carriers, ensuring timely and cost-effective transportation.. Coordinate with dispatchers and drivers to guarantee smooth delivery schedules.. Monitor shipments and resolve issues such as delays, damages, or compliance concerns.. Present tailored logistics solutions to prospective clients.. Negotiate terms that balance customer satisfaction with company profitability.. Achieve and exceed sales targets through proactive prospecting and closing deals.
TEAM LEADER
Recruit, train, and mentor sales representatives to meet and exceed performance targets.. Provide ongoing coaching in energy product knowledge, negotiation, and customer engagement.. Foster a culture of accountability, motivation, and continuous improvement.. Develop and implement sales strategies to expand Gexa Energy’s customer base in residential and commercial markets.. Guide the team in prospecting, qualifying leads, and closing contracts.. Monitor KPIs such as lead conversion rates, customer retention, and revenue growth.. Oversee the team’s interactions with clients to ensure professionalism and trust.. Ensure all sales activities comply with state and federal energy regulations.
SALES REPRESENTATIVE
Present ALG vacation programs, memberships (such as UVC – Unlimited Vacation Club), and resort facilities clearly and convincingly.. Conduct professional presentations to individuals or couples, highlighting benefits and features of memberships and packages.. Reach and exceed sales targets for transfers, excursions, and vacation packages.. Build trust and rapport with clients to encourage repeat business and referrals.. Ensure all sales activities align with ALG’s policies and ethical standards.
LOANS ADVISOR
Handle inbound and outbound calls to assist clients with loan inquiries.. Explain loan products (personal, auto, mortgage, business) clearly and professionally.. Guide customers through eligibility requirements, interest rates, repayment terms, and application steps.. Ensure all phone interactions comply with federal and state banking regulations.. Maintain accurate records of calls, applications, and customer communications.
Appointment Setter
Cold calling home owners to schedule visits from HVAC technician.. I Sit a record of 21 appointments in 1 week. Contributed to a 12% increase in qualified leads.
Team Leader
Managed a team of 14 sales representatives, boosting lead conversion rates by 22% in residential energy markets.. Designed and executed sales strategies that facilitated a 30% year-over-year growth in the customer base.. Partnered with marketing departments to refine lead-generation campaigns, increasing inbound leads by 40%.
Sales Representative
Delivered persuasive sales presentations, consistently achieving 120% of sales quota.. Converted inbound inquiries into confirmed bookings, raising excursion sales by 25%.. Developed client trust that generated referrals accounting for 15% of new sales volume.
Loans Advisor
Consulted clients on financial products, processing over 200 successful loan applications within one year.. Ensured strict compliance with banking regulations, maintaining a 98% accuracy rate in financial documentation.. Improved customer satisfaction scores (CSAT) by 12% through empathetic consultation and clear communication.