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Alyssa
Hotel Guest Service Host
Contacto
Competencias
Demonstrated experience with Customer Service & Guest Relations.
Demonstrated experience with Hospitality Operations.
Demonstrated experience with Sales & Client Relations.
Demonstrated experience with Event Planning & Coordination.
Demonstrated experience with Team Leadership & Staff Management.
Educación
Resumen
Hotel Guest Service Host open to new opportunities
Experiencia
Hotel Guest Service Host
Deliver exceptional guest service by managing check-ins/check-outs, reservations, kiosk assistance, and guest inquiries in a fast-paced hotel environment.. Coordinate with housekeeping, bell/valet, and front desk teams to ensure smooth guest arrivals and efficient daily operations.. Promote hotel amenities, dining options, and park offerings while resolving guest concerns professionally and maintaining organized lobby operations.
Inventory Specialist, Customer Care Specialist, Wellness Coordinator
Managed daily operations, appointments, and customer interactions while providing high-quality client service in a wellness-focused environment.. Organized inventory tracking and stock management to support efficient business operations.. Created engaging social media content to strengthen brand visibility and customer engagement.
Content Creator & Event Manager
Managed social media content and marketing initiatives to promote catering services and brand growth.. Led banquet service teams for events hosting 100–200 guests, ensuring excellent customer experiences and seamless event execution.. Delivered attentive, professional guest service while coordinating event logistics and staff operations.
Director, Project Manager, Event Producer
Directed large-scale seasonal entertainment events, including a haunted house and film festival, overseeing production, staffing, and guest experience.. Managed event logistics, venue coordination, talent booking, promotions, and on-site operations.. Supervised staff and ensured a safe, organized, and engaging environment for guests and performers.
Account Manager & Medicaid Service Coordinator
Managed a caseload of up to 45 client accounts while coordinating individualized support services and care plans.. Built strong client relationships through responsive communication, organization, and problem-solving.. Maintained accurate documentation and coordinated services to meet client needs efficiently.
Individual Habilitation Specialist & Case Manager
Supervised daily operations and supported the safety, development, and independence of individuals with developmental disabilities.. Assisted clients with life skills development, workplace readiness, and employment support.. Managed client records, scheduling, and financial responsibilities with accuracy and professionalism.