Enthusiastic and service-oriented professional with experience in guest relations and marketing support at a lodge setting. Dedicated to enhancing guest experiences and supporting team goals.
Skilled in welcoming guests, addressing inquiries, and ensuring positive experiences.
Effective in conveying information clearly and professionally to guests and team members.
Assisted in front-of-house operations, ensuring smooth guest interactions and service delivery.
Supported promotional activities and contributed to lodge marketing initiatives.
Maselli Lodge
Welcomed and assisted guests, ensuring a positive and professional first impression.. Managed guest check-ins and provided information about lodge facilities and services.. Supported daily front-of-house operations to ensure smooth guest experiences.. Assisted with promoting the lodge through advertising and social media content.. Helped increase visibility by sharing updates, promotions, and engaging content online.. Maintained a clean, organized, and welcoming reception environment.. Responded to guest queries and resolved concerns in a professional manner.
National Senior Certificate
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