Proven track record managing and delivering technology projects, with strong team leadership skills.
Oversees project planning, execution, and delivery ensuring objectives are met on time and within scope.
Utilizes Scrum and Kanban frameworks to improve team productivity and iterative development.
Facilitates effective communication between team members, clients, and management.
Identifies potential project risks and implements mitigation strategies.
Squeegee Squad
Sending emails, Checking reports and trackers, Assisting the rest of Squeeges in different states doing appointments, Checking routes and making phone calls
Angi
Teaching new waves providing them with all necessary steps for tool navigation, Offering support for procedures and preparing them until their introduction period, Supporting with listening calls, scoring and providing feedback
IntouchCX
Offering customers help with their accounts, Membership cancellations, Updating payment method, Changing passwords, Providing technical support assistance
IntouchCx
Offering assistance including mediation for Guest and Host, Helping with cancellation policies, refunds or any assistance during their experience using the service
BACHELOR’S DEGREE
Descubre otros profesionales con experiencia similar