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Amber

Front Desk Coordinator

Contacto

Silver Spring, Maryland, United States
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Competencias

Client Relationship ManagementExpert

Developed strong rapport with clients and tenants, enhancing satisfaction and retention across various roles.

Real Estate Sales & NegotiationAdvanced

Conducted property valuations, negotiated deals, and managed listings with industry expertise and effective communication.

Property & Community ManagementAdvanced

Overseen lease administration, tenant relations, and community engagement to foster vibrant residential environments.

Administrative & Office CoordinationExpert

Streamlined administrative workflows, managed schedules, and facilitated cross-department communication in various roles.

Financial & Loan ProcessingIntermediate

Handled mortgage and loan documentation, ensuring compliance, accuracy, and efficient processing.

Educación

MD Real Estate License for Salespersons
Long and Foster Real Estate School
2018
High School Diploma
Atholton High School

Idiomas

EnglishFluent

Resumen

Dedicated property manager and licensed realtor with over a decade of experience in leasing, sales, community engagement, and administrative operations. Skilled in client management, negotiation, and streamlining workflows to optimize property performance and resident satisfaction.

Logros Clave

  • Managed over 200 residential properties, streamlining leasing, maintenance, and rent collection systems.
  • Built and expanded successful real estate networks, increasing client base and referral partnerships.
  • Led community and tenant engagement initiatives, improving resident relations and community accessibility.

Experiencia

FRONT DESK COORDINATOR

Family & Nursing Care
October 2025 - Present

Triage incoming calls at high volumes, Companywide mail distribution, Greeting guests/ client care specialist, Assisting with office coordinating duties, Office calendar management, Conflict resolution, Liaison between caregivers, clients, management and staff accordingly, Community resource for...

LICENSED REALTOR

Samson Properties
September 2023 - Present

Perform comprehensive research to secure top-market prices for sellers., Tailor sales strategies to align with seller behavior., Provide expert market analysis., Conduct in-depth home valuations., Manage exclusive listings., Maintain excellent rapport with clients., Utilize effective...

LICENSED REALTOR

KW Metro Center Arlington
June 2022 - September 2023

Expanded business by creating a referral network., Coordinated with escrow companies, lenders, and attorneys., Collaborated with title companies., Secured long-term business partnerships., Streamlined client relationship management which, in turn, improved client retention, Navigated complex...

COMMUNITY MANAGER

National Park Seminary
October 2018 - March 2019

Prepared and reviewed tenant leases, ensuring compliance with regulations., Facilitated low-income housing contracts, enhancing community accessibility., Led comprehensive property management operations, overseeing tenant relations, lease compliance, and maintenance while implementing community...

Residential Property Manager

Long and Foster Property Management
March 2018 - October 2018

Streamlined lease and contract processing for efficiency., Supported regional manager in optimizing workflow operations., Managed portfolio of 200+ residential properties, overseeing lease preparations, inspections, and security deposits while maintaining comprehensive documentation and records.,...

EXECUTIVE ADMINISTRATIVE ASSISTANT

Fiducial Business Centers, Inc.
June 2015 - August 2016

Managed executive schedules, enhancing efficiency and coordination., Streamlined filing systems, improving document accessibility and organization., Coordinated travel logistics, optimizing time and resources., Streamlined executive communications and managed high-level client relationships while...

Enrollment Specialist

First Fidelity
May 2014 - October 2015

Assessed client needs and discussed coverage options, enhancing client satisfaction., Expanded client base through weekly calls, boosting sales significantly., Researched and recommended optimal coverage, improving client trust., Maintained detailed logs for management, ensuring operational...

Quality Control Specialist

Newport Shores Mortgage
March 2007 - September 2009

Managed loan database, enhancing accuracy and efficiency in data handling., Assisted in complex loan applications, supporting senior-level officers effectively., Educated clients on loan products, enhancing customer understanding and satisfaction., Led comprehensive loan quality control processes,...

Head Teller

The Columbia Bank
January 2004 - May 2006

Led branch operations and vault management while maintaining perfect accuracy in daily cash deposits, training staff, and implementing rigorous security protocols., Trained team on cash operations, boosting accuracy and customer service., Resolved customer account issues, improving satisfaction and...

Habilidades

Client Relationship ManagementReal Estate Sales & NegotiationProperty & Community ManagementAdministrative & Office CoordinationFinancial & Loan Processing
Publicado en CazVid - 17 may 2026
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