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Amber

Contacto

Louisville, Kentucky, United States
Disponible en CazVid
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Competencias

Google Docs

Demonstrated experience with Google Docs.

Microsoft Access

Demonstrated experience with Microsoft Access.

POS

Demonstrated experience with POS.

Salesforce

Demonstrated experience with Salesforce.

Microsoft Word

Demonstrated experience with Microsoft Word.

Educacion

High school diploma
Arhens vocational school
2016 - 2018

Idiomas

English

Resumen

Professional profile

Experiencia

Customer Service Representative

MCI Careers
Apr 2024 - Jan 2025

Customer service. Billing. Transaction. Escrow

Customer Service Representative

Everise work from home WellCare hrblock
Aug 2023 - Mar 2024

Remote. Must provide 2nd monitor and headset. Us Medicare. Off weekends open ot. Layoffs without notice. Transfer depts a lot without notice. No notice of termination

Customer Service Representative

Everise
Aug 2023 - Mar 2024

WellCare us Medicare. Enroll members into healthcare benefits. Microsoft. I3. Avaya. Process enrollment for health insurance

Customer Service Representative

Sutherland
Jul 2023 - Aug 2023

Inbound calls. Hulu Disney+ customers. Resolve issues with accounts. Trouble shooting. Training is 100% hard. Work weekends

Customer Service Representative

Connexus Resource Group
Nov 2022 - Mar 2023

Managed customer accounts. Greeted customers. Conducted customer service surveys. Resolved customer issues. Worked in the inbound call center. Created call center scripts. Assisted customers via live chat. Collected and documented orders. Responded to inquiries and issues

Leave of Absence

HGS/Aetna
Oct 2021 - Oct 2022

inbound calls. leave of absence. open loa cases. Salesforce. people soft. escalate cases. data entry

Certified Pharmacy Technician

chewy pharmacy
Nov 2020 - Apr 2021

inbound and out bound calls. data entry. call vets to approve prescriptions for pets. check orders. marketing. customer service

Cashier

Circle K
Dec 2020 - Mar 2021

Host/Server

sports and social club
Apr 2017 - Mar 2020

greet guest as they enter. seat guest at table. food runner

Patient Care Technician

Granny Nannies
Jan 2010 - Feb 2012

Assist patients. Bathing. Dressing. Feeding. Changing. At home

Habilidades

Google DocsMicrosoft AccessPOSSalesforceMicrosoft Word
Publicado en CazVid - 5 sept 2026
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