Dedicated customer service agent with proven skills in multi-channel support, process improvement, and effective communication, committed to enhancing customer satisfaction and operational efficiency.
Expertise in delivering excellent support across multiple channels, ensuring customer satisfaction.
Skilled in streamlining workflows to enhance efficiency and reduce operational costs.
Proficient in negotiating with clients and coordinating with teams to achieve objectives.
Knowledgeable in managing inventories to ensure availability and reduce wastage.
TELEPERFORMANCE
Brindé soporte a clientes a través de diversos canales (telefonía, chat, correo electrónico), resolviendo consultas y problemas relacionados con productos y servicios, siempre manteniendo altos estándares de calidad y satisfacción.
Carrera técnica
Curso de inglés
Curso de paquete de office
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