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Amitesh
Claims Management with 10+ years in Insurance & Auto Industry
Contacto
Competencias
Handled end-to-end claims processing, assessment, and settlement for insurance claims across various vehicle types.
Led and coordinated teams in claims and auto bodyshop environments to ensure efficiency and compliance.
Managed customer grievance resolution and maintained high customer satisfaction during insurance claims and repairs.
Performed loss analysis for vehicles and ensured accuracy in claim documentation and PEA provisions.
Supervised accident repairs, cost control, and workflow optimization to enhance operational efficiency.
Educacion
Idiomas
Resumen
Seasoned professional with over 10 years in insurance claims management, auto repair supervision, and team leadership. Skilled in end-to-end claim assessment, customer grievance resolution, and operational optimization in auto and insurance sectors.
Logros Clave
- Led claims operations and team performance at Cholamandalam MS General Insurance.
- Managed end-to-end claim assessment and settlement, including loss analysis and documentation accuracy.
- Supervised accident vehicle repairs and optimized workflow at Kraft Auto, enhancing customer satisfaction.
Experiencia
Team Leader – Claims
Leading claims operations and team performance, Ensuring compliance with company policies and turnaround timelines, Coordinating with surveyors, workshops, and business partners
Claim Assessment Manager (IHA)
End-to-end claim assessment and settlement, Loss analysis for commercial and private vehicles, Complaint control and customer grievance resolution, PEA provision and documentation accuracy, Coordination with sales and service partners
Bodyshop Manager
Managed bodyshop operations and accident repairs, Cost control, workflow optimization, and customer satisfaction
Accidental In-Charge
Supervised accident vehicle repairs, Liaison with insurance companies and customers