Seasoned professional with over 10 years in insurance claims management, auto repair supervision, and team leadership. Skilled in end-to-end claim assessment, customer grievance resolution, and operational optimization in auto and insurance sectors.
Handled end-to-end claims processing, assessment, and settlement for insurance claims across various vehicle types.
Led and coordinated teams in claims and auto bodyshop environments to ensure efficiency and compliance.
Managed customer grievance resolution and maintained high customer satisfaction during insurance claims and repairs.
Performed loss analysis for vehicles and ensured accuracy in claim documentation and PEA provisions.
Cholamandalam MS General Insurance Co. Ltd.
Leading claims operations and team performance, Ensuring compliance with company policies and turnaround timelines, Coordinating with surveyors, workshops, and business partners
Cholamandalam MS General Insurance Co. Ltd.
End-to-end claim assessment and settlement, Loss analysis for commercial and private vehicles, Complaint control and customer grievance resolution, PEA provision and documentation accuracy, Coordination with sales and service partners
Kraft Auto Pvt. Ltd.
Managed bodyshop operations and accident repairs, Cost control, workflow optimization, and customer satisfaction
Classic Automobiles
Supervised accident vehicle repairs, Liaison with insurance companies and customers
Intermediate
Matriculation
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