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Call Center
Digital sales closing, Answering calls and messages from clients interested in the product, Scheduling appointments, Payment tracking, Purchase follow-up
Receptionist and Housekeeper Supervisor
Direct customer service, Warehouse inventory, Staff management (organizing housekeeping and cleaning staff), Supervising that rooms were in perfect condition for delivery, Sales closing (corporate agreements)
Shift Manager and Nutrition Advisor
Direct customer service (personalized consultation), Selling products, Debt collection for various accounts, Verifying that facilities were in order
Nutritionist Assistant
Scheduled appointments and consultations for the nutritionist, Provided customer service: greeted patients, accompanied them to consultations, and delivered feedback, Organized and updated the agenda, Answered phone calls and messages, Managed documents and presentations, Updated consultation formats
Veterinary Clinic Assistant
Assisted veterinarians during clinical procedures, Provided customer service: welcomed clients, gathered reasons for consultation, and completed patient records, Supported organization and general clinic operations
Sales Advisor – Bilingual Call Center
Sold vacation packages to U.S. citizens for trips to Mexican beaches, Provided customer service and handled calls in English and Spanish, Managed sales processes and followed up with clients by phone