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Ana
Bilingual Virtual Assistant with 8+ years in Customer Service and Support
Video resume
Bilingual virtual assistant
I have experience on customer service, appointment setting, call transfer, inbound warm leads, payroll, trainer, translation.
Contacto
Cuernavaca, Morelos, México
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceExpert
Provided customer support and managed communications to ensure client satisfaction.
Communication & TranslationAdvanced
Performed translation and bilingual communication tasks to facilitate clear and effective interactions.
Appointment Setting & Call HandlingExpert
Managed appointment scheduling and call transfers to optimize client engagement.
Payroll & TrainingIntermediate
Handled payroll processing and delivered training sessions to team members.
Planning & CoordinationBeginner
Assisted in planning activities and supported team coordination efforts.
Resumen
Experienced in customer support, appointment scheduling, payroll, translation, and team training, with over eight years of dedicated service.
Logros Clave
- Gained extensive experience in customer service, appointment setting, and call transferring across diverse client needs.
- Performed payroll administration, training, teaching, and translation tasks, demonstrating skill diversity.
- Handled inbound warm leads and supported team planning initiatives, showcasing adaptability and responsibility.
Habilidades
Customer ServiceCommunication & TranslationAppointment Setting & Call HandlingPayroll & TrainingPlanning & Coordination
Publicado en CazVid - 3 jul 2025