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Demonstrated experience with Microsoft Office (Excel, Word, Outlook).
Demonstrated experience with Canva and Digital Design Tools.
Demonstrated experience with Customer Service and Client Support.
Demonstrated experience with Problem Solving and Communication.
Demonstrated experience with Team Collaboration.
View Ana's professional profile on CazVid.
Reviewed and removed content violating Meta guidelines, ensuring compliance and platform safety.
Handled customer service, mediations, refunds, and account issues via chat, email, and phone.
Provided account assistance and customer support through digital channels.
Managed billing inquiries, explained charges, and supported sales in a call center environment.
Assisted customers with billing explanations and account support.