Experienced professional specializing in administration, retail, distribution, and international sales with over a decade of success in optimizing processes, leading teams, and expanding market reach.
Applied leadership skills in managing teams, streamlining processes, and overseeing operations across various roles.
Provided personalized and effective customer support, ensuring high satisfaction and resolution of inquiries.
Executed sales strategies, visual merchandising, and client relationship management to increase revenue.
Optimized distribution channels and inventory processes to improve efficiency and demand forecasting.
La Heredera SRL
Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs., Enhanced staff performance through comprehensive training programs and regular performance evaluations, leading to a more skilled and motivated team., Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
Rocket SRL - American Franchise Hard Rock Cafe
Improved store sales by implementing effective marketing strategies and attractive visual merchandising., Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques., Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
Sika Bolivia SA
Optimized distribution processes by implementing efficient inventory management systems., Led a team of distribution staff, fostering a positive work environment and promoting professional growth.
Economist
Visual Merchandising
High School Diploma
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Altamoda LC SA - Casa De Moda Liliana Castellanos
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Zara Clothing
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Infocred Buro De Informacion Crediticia
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Hotelera Nacional
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.