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Customer Service & Call Center Agent with Multi-channel Expertise
Provided support to customers via chats, emails, and calls in a call center environment.
Handled customer interactions professionally through multiple channels, including email and chat.
Managed simultaneous communication channels during campaigns, including email, chat, and calls.
Worked with specific tools such as Google bar, indicating early technical proficiency.
Experienced in multi-channel customer support, including chat, email, and calls, with exposure to diverse client tools and campaigns.