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Ana
English Teacher with diverse language and administrative skills
Contacto
Competencias
Handled customer inquiries, supported billing processes, and resolved conflicts effectively.
Assisted in coordinating administrative tasks, managing schedules, and supporting operational functions.
Performed medical, banking, and billing interpretations in English and Spanish.
Proficient in MS Office Suite, Canva, social media tools like TikTok and Instagram, and CRM software.
Managed foreign trade activities and prepared documentation for customs clearance.
Educación
Idiomas
Resumen
Experienced in language education, customer support, administrative coordination, and international trade operations, with proficiency in multiple technical tools and communication channels.
Logros Clave
- Taught English to children and adults at ULA CENTRO DE IDIOMAS, managing varied age groups and learning requirements.
- Provided customer support and conflict resolution at COLOMBIA ACCEDO SAS and TELEPERFORMANCE, ensuring timely assistance and issue resolution.
- Supported administrative functions including budgeting, program implementation, and operations coordination at GLOBAL INDUSTRIES.
Experiencia
English Teacher
Classes for primary and secondary school children and adults
Customer Service Agent
Answer to customer service inquiries in a timely manner., Resolve work-related conflicts., Provide help and support in billing.
Customer Service Agent
Interpreter
Medical, banking and billing interpreter in English and Spanish
Administrative Assistant
Assist in the coordination of administrative functions, including budget, staff, meetings., Assist in implementing new programs, procedures, methods and systems., Coordinate operations, including purchasing, equipment, asset inventory, buildings, equipment and disposal.
International Trade
Direct and control the foreign trade activities of the company with its different customers and/or suppliers., Provide the relevant documentation to the customs agencies for the legalization of the merchandise, required at the time of imports and exports., Perform the tariff classification of...