Experienced in language education, customer support, administrative coordination, and international trade operations, with proficiency in multiple technical tools and communication channels.
Handled customer inquiries, supported billing processes, and resolved conflicts effectively.
Assisted in coordinating administrative tasks, managing schedules, and supporting operational functions.
Performed medical, banking, and billing interpretations in English and Spanish.
Proficient in MS Office Suite, Canva, social media tools like TikTok and Instagram, and CRM software.
ULA CENTRO DE IDIOMAS
Classes for primary and secondary school children and adults
COLOMBIA ACCEDO SAS
Answer to customer service inquiries in a timely manner., Resolve work-related conflicts., Provide help and support in billing.
TELEPERFORMANCE
LANGUAGE LINE SOLUTIONS
Medical, banking and billing interpreter in English and Spanish
GLOBAL INDUSTRIES
Assist in the coordination of administrative functions, including budget, staff, meetings., Assist in implementing new programs, procedures, methods and systems., Coordinate operations, including purchasing, equipment, asset inventory, buildings, equipment and disposal.
GRADUATE
GRADUATE OF INTERNATIONAL BUSINESS
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Managed foreign trade activities and prepared documentation for customs clearance.
INDUSTRIAS MCLAREN
Direct and control the foreign trade activities of the company with its different customers and/or suppliers., Provide the relevant documentation to the customs agencies for the legalization of the merchandise, required at the time of imports and exports., Perform the tariff classification of...
