Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
Andrea
Customer Service & Digital Marketing Specialist at Teleperformance
Contacto
Bucaramanga, Santander Department, Colombia
Disponible en CazVid
Competencias
Digital MarketingIntermediate
Skilled in market analysis, advertising, and storytelling to create compelling marketing campaigns.
Communication & PersuasionAdvanced
Proficient in effective communication, negotiation, and persuasive writing to influence customer decisions.
Customer ServiceAdvanced
Experienced in conflict resolution, empathy, and post-sales follow-up to ensure customer satisfaction.
Time Management & AdaptabilityIntermediate
Capable of working efficiently under pressure and adapting to dynamic campaign requirements.
Educacion
Academic Bachelor
Instituto Educativo San José de la Salle
Completed 2024
Marketing and Publicity
Universidad de Santander
Completed 2025
Idiomas
EnglishAdvanced
SpanishNative
Resumen
Results-driven professional specializing in customer support, digital marketing, and sales strategies. Skilled in communication, conflict resolution, and market analysis to deliver impactful campaigns and enhance client engagement.
Logros Clave
- Successfully managed multiple campaigns including Walmart and Vivint, enhancing customer satisfaction and retention.
- Developed persuasive communication strategies that improved sales closing rates and customer engagement.
- Utilized market analysis and storytelling skills to optimize advertising campaigns and digital outreach.
- Consistently recognized for effective conflict resolution and empathetic customer support under pressure.
Experiencia
Campaign: Vivint
Teleperformance
November 2024 - January 2025
Campaign: Walmart
Teleperformance
December 2021 - Present
Habilidades
Digital MarketingCommunication & PersuasionCustomer ServiceTime Management & Adaptability
Publicado en CazVid - 2 jun 2026