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A

Andrea

Welcome to CazVid!

Contacto

Medellín,Antioquia,Colombia
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Demonstrated experience with Customer Service.

SalesIntermediate

Demonstrated experience with Sales.

Active ListeningIntermediate

Demonstrated experience with Active Listening.

TeamworkIntermediate

Demonstrated experience with Teamwork.

LeadershipIntermediate

Demonstrated experience with Leadership.

Educacion

BACHELOR
Colegio Militar Fernandez Bustamante
Completed 2010
OCUPATIONAL SAFETY TECHNIQUE
Cedesarrollo Comfenalco Cartagena
Completed 2016
DIPLOMA IN SAFETY AND HEALTH AT WORK
Universidad Del Sinú - Cartagena
Completed 2018
ENGLISH
Colombo - Cartagena
Completed 2013

Idiomas

enNative

Experiencia

CSR

ISOLVED - SOLVO
AUG 2024

Process payroll for companies in USA, Resolve cases about taxes information, Handling cases about general questions or issues client does have with the system., Provide payroll reports depending what clients need, Weekly, Bi-Weekly, Monthly. Also reports for years to explaining what they have been paid for taxes and every employee., General questions about how to navigate through the system, Taking In/outbound calls and email.

LOGISTICS COORDINATOR

LEAN SOLUTIONS GROUP
JUL 2023 - JUL 2024

Monitoring loads and drivers from pick up to dispatch of merchandise, Management of internal mail with Dispatch, carriers and brokers Management and review of documentation provided by drivers and clients, Update on client platforms on the status of loads and reefer temperatures

COLLECTIONS ANALYST

USA TRUCK BROKERS
NOV 2022 - JUN 2023

Advice and collection on commercial insurance in English, Make payments agreements and negotiations with Financial Companies, Database managements

CALL CENTER AGENT

TELEPERFORMANCE
JUN 2021 - OCT 2022

Advice in English on vehicle maintenance and complaints on a car rental platform via email and chat., Chat and Email Support

BUSINESS EXECUTIVE

AXA COLPATRIA
JUL 2019 - OCT 2019

Advice, commercialization, sale and placement of Medical Insurance in Prepaid Medicine, through the management of assigned and Own Databases.

BUSINESS EXECUTIVE

AV VILLAS BANK
MAR 2019 - JUL 2019

Carry out capacity studies of payroll credits to pensioner clients that comply with the entity's policies., Accompany clients during the loan process until their disbursement and collection of the money, Financial advice

TRUST BUSINESS ASSISTANT

ALIANZA FIDUCIARIA
OCT 2018 - JAN 2019

Advise clients on procedures related to the opening of Trusts for contracts to be handled., Receive the business, check that the forms are properly filled out, send them and be aware that the different steps are taken as established for the legalization of the contracts., Personalized customer service

BUSINESS EXECUTIVE

BANCO POPULAR
SEP 2015 - MAY 2018

Carry out capacity studies of payroll credits to retired clients that comply with the policies of the Financial Entity., Accompany clients during the loan process until their disbursement and collection of the money., Financial advice

Habilidades

Customer ServiceSalesActive ListeningTeamworkLeadership
Publicado en CazVid - 17 may 2026
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