Andrea

Product Owner

Steer the direction of what gets built, working closely with customers and the team to ensure the most important things get done first., Measure success by how well the product meets customer needs and business goals., Prioritize tasks, answer team questions, and ensure everyone stays focused on delivering value.

Identify and pursue opportunities to expand the company's client base and revenue by acquiring new customers, forming strategic partnerships, and developing new business relationships., Build rapport with clients, addressing their specific needs and concerns about trucking industry or DOT compliance, ultimately leading to increased sales.

Manage client accounts and ensure seamless communication between clients and the company., Provide administrative support to account managers and teams, including reviewing carrier paperwork, handling phone inquiries, managing email correspondence, helping clients with DOT compliance questions and regulations, and overseeing payment processing., Lead training for new hires, offering constructive feedback for the development of account coordinators and organizing effective teams within the specialized brokerage book of clients.

Sell electricity and supplier services to residential and commercial customers within the United States, helping other reps to close their deals with different clients.

Welcome guests, handling check-ins and check-outs, provide information about the bed and breakfast's services and amenities, assist with guest inquiries and requests, manage hotel finances and ensure a smooth and pleasant experience for visitors during their stay.