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Andrés
Bilingual Customer Service Analyst at Solvo S.A.S.
Contacto
Cali, Valle del Cauca Department, Colombia
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Skilled in providing effective support and ensuring positive customer experiences.
CommunicationExpert
Proficient in assertive and clear communication in bilingual settings.
LeadershipIntermediate
Capable of leading teams and managing conflict resolution processes.
TeamworkAdvanced
Experienced in collaborating effectively within diverse team environments.
Educacion
Technical Bachelor's Degree
Institución Educativa Colegio Santa Isabel de Hungría sede San Luis
2015
Idiomas
EspañolNative
InglésAdvanced
Resumen
Dedicated bilingual customer service professional with experience in team leadership, conflict resolution, and enhancing client satisfaction. Proven ability to communicate effectively and optimize support processes.
Logros Clave
- Enhanced customer satisfaction through assertive communication and effective conflict resolution.
- Led team initiatives to improve customer service workflows, increasing efficiency.
- Managed bilingual support operations, ensuring clear communication across diverse clients.
Experiencia
BILINGUAL CUSTOMER SERVICE ANALYST
Solvo S.A.S.
2025 - Present
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
Taskus Colombia S.A.S.
2023 - 2024
Habilidades
Customer ServiceCommunicationLeadershipTeamwork
Publicado en CazVid - 2 jun 2026