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Andres
Customer Service Representative with versatile communication skills
Contacto
Guatemala City, Guatemala, Guatemala
Disponible en CazVid
Competencias
Customer ServiceIntermediate
Utilized communication, analytical, and math skills to assist customers effectively across support channels.
CommunicationAdvanced
Facilitated clear and professional interactions with customers via voice, chat, and email platforms.
Typing SpeedIntermediate
Maintained proficient typing speed to ensure quick and accurate documentation of customer interactions.
Customer CareIntermediate
Provided empathetic support and resolved customer issues across various service roles.
Educación
Bachelor's Degree
Bachelor of Architecture
Completed 2018
Bachelor's Degree
Bachelor in Construction
Completed 2014
Automotive Mechanic Technician
Completed 2022
Idiomas
Spanish
English
Italian
Resumen
Experienced in multi-channel customer support, demonstrating strong communication and problem-solving skills across diverse contact platforms.
Logros Clave
- Provided multi-channel customer support via voice, chat, and email at IntouchCX
- Handled customer inquiries efficiently as Telephone Agent at Alorica LATAM
- Engaged in customer care activities at CCEF, demonstrating adaptability
Experiencia
Customer Service Representative by Voice, Chat and Email
IntouchCX
August 2021 - August 2023
Telephone Agent
Alorica LATAM
September 2019 - May 2021
CCEF
2017 - 2018
Habilidades
Customer ServiceCommunicationTyping SpeedCustomer Care
Publicado en CazVid - 3 jul 2025