Experienced in bilingual coordination, customer relations, and task management across diverse industries.
Facilitated communication in English and Spanish across customer service and administrative roles.
Maintained relationships and managed customer inventories at Nestlé, contributing to sales efforts.
Operated customer databases and virtual service platforms for logistics and support functions.
Analyzed KPIs and maintained high standards of performance in roles requiring accuracy and efficiency.
Arrise
Proven ability to maintain high standards of performance and accuracy in executing critical & specific tasks., Aptitude for quickly assimilating and applying new knowledge and procedures in demanding settings., Applied a proactive and diligent approach to daily tasks consistently exceeding...
Atento (Universal Assistance)
Medical aided coordination in English and Spanish, generating weekly reports to my superiors., Supported onboarding and functional training for new agents., Managed administrative tasks related to English-speaking countries.
Multicarrier
Worked effectively under high-pressure conditions., Operated customer databases and handled virtual service platforms., Administered electronic payments and managed financial transactions.
Unicoc & Areandina
Assisted in grading and student project reviews., Provided feedback and academic support to learners., Supported academic schedule planning and administrative documentation.
B.A.
Technical Degree
Systems Technology Program
English Course
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Designed training programs and supported academic and operational training initiatives.
Nestlé S.A.
Maintained customer relationships and managed inventory., Helped achieve sales targets and projections., Supported training on commercial procedures and cash flow.
