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Anelisiwe
Control Room Operator with 5+ years in fleet management and operations
Contacto
Competencias
Tracked and analyzed fleet movements, identified anomalies, and generated operational reports.
Handled client inquiries, provided updates, and resolved issues across multiple roles.
Conducted stock counts, managed inventory discrepancies, and maintained stock accuracy.
Managed correspondence, prepared reports, and supported daily administrative tasks.
Supervised staff in warehouse and retail settings, ensuring smooth daily operations.
Educacion
Resumen
Dedicated professional with over 5 years of experience in fleet management, warehouse supervision, and customer service. Skilled in incident management, data reporting, and team coordination, with a strong focus on accuracy and operational efficiency.
Logros Clave
- Monitored vehicle locations and driver activity, escalating incidents as needed, ensuring safety compliance.
- Supervised warehouse staff, optimized stock levels, and coordinated daily operations for efficiency.
- Managed client policy data, providing accurate updates and support in a call center environment.
Experiencia
Control Room Operator
Monitored vehicle locations, driver activity, and cargo movements using GPS and telematics systems, Identified route deviations, safety alerts, and suspicious activity and escalated incidents to supervisors, Logged incidents and maintained accurate tracking records in the monitoring system,...
Retail Operations Warehouse Supervisor
Supervised warehouse staff and coordinated daily warehouse operations, Managed stock levels, conducted inventory counts, and resolved stock discrepancies, Processed customer orders and ensured accurate picking, packing, and dispatch, Coordinated deliveries and ensured orders were completed on time,...
Short-Term Insurance Learnership – Call Centre Administration
Updated client policy information and maintained accurate insurance records, Assisted customers with policy enquiries and documentation requirements, Captured policy and claim data into internal systems, Provided call centre administrative support and handled customer queries, Prepared reports and...
Administrative Intern
Managed incoming emails, calls, and correspondence, Maintained filing systems and organised company documentation, Assisted with scheduling meetings and office administration, Prepared reports, documents, and spreadsheets for management, Provided general administrative support to ensure smooth...
Front Desk Supervisor and Cashier
Supervised front desk and cashier staff while ensuring excellent customer service, Managed daily cash handling, reconciliations, and banking procedures, Conducted stock counts and maintained accurate inventory records, Assisted with merchandising and maintaining store presentation standards,...