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A

Angel

Customer Service and Administrative Support Professional with 3+ years of diverse experience

Contacto

Cali, Valle del Cauca Department, Colombia
Disponible en CazVid
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Competencias

Effective communicationExpert

Utilized in customer interactions and team coordination to ensure clarity and understanding.

AdaptabilityAdvanced

Applied in handling various roles and environments, adjusting approaches as needed to meet service demands.

Customer serviceExpert

Drove customer satisfaction through personalized assistance and efficient service delivery in multiple sectors.

TeamworkAdvanced

Collaborated effectively with colleagues to ensure smooth operations and positive customer experiences.

Excel & Power BIIntermediate

Used for managing data-related tasks and generating insights to support operational efficiency.

Educación

TECHNICIAN
SENA
Completed 2021

Idiomas

SpanishNative
EnglishA1
FrenchC1

Resumen

Detail-oriented individual experienced in customer engagement, retail, and administrative roles across hospitality, retail, and fast food sectors.

Logros Clave

  • Gained experience across customer service, sales, and administrative roles, demonstrating versatility.
  • Provided personalized customer advice in both hospitality and retail settings, enhancing customer satisfaction.
  • Supported daily operations and administrative tasks in fast-paced environments, ensuring efficiency.

Experiencia

CUSTOMER SERVICE

EVEREST S.A.
2023 - Present

Customer service in the preparation and serving of cocktails, providing personalized advice and ensuring a satisfying experience., Focusing on offering friendly and efficient service, maintaining a pleasant environment, and managing requests quickly and accurately.

COMMERCIAL ADVISOR

CLOVER INSDUSTRIES
2021 - 2023

Provided personalized attention to customers in a clothing store, offering product advice and resolving inquiries., Focused on ensuring a satisfactory shopping experience, maintaining clear and efficient communication to foster customer loyalty.

ADMINISTRATIVE ASSISTANT

BILLO’S S.A.
2020 - 2021

Provided administrative support in a fast food environment, managing customer service and ensuring efficient operations., Duties included coordinating orders, managing inventories, and assisting in the organization of daily operations. Maintaining clear and effective communication with customers to address their concerns and ensure a satisfactory experience.

Habilidades

Effective communicationAdaptabilityCustomer serviceTeamworkExcel & Power BI
Publicado en CazVid - 3 jul 2025
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