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Angel
Tech Support Specialist with 3 years in Customer Service
Contacto
San Juan Opico,La Libertad Department,El Salvador
Disponible en CazVid
Competencias
Customer SupportAdvanced
Skilled in providing exceptional support and resolving customer issues effectively.
Technical TroubleshootingIntermediate
Proficient in diagnosing and resolving technical issues across various platforms.
Communication SkillsAdvanced
Excellent verbal and written communication skills, fostering positive customer interactions.
Problem SolvingAdvanced
Adept at identifying problems and implementing effective solutions promptly.
Educacion
General High School
C.E. Walter A. Soundy
Completed 2012
Resumen
Dedicated tech support specialist with 3 years of experience in customer service and technical troubleshooting, committed to delivering exceptional service.
Logros Clave
- Resolved 95% of customer inquiries on first contact during tenure at Telus International.
- Streamlined technical support processes, improving efficiency by 20% at Teleperformance.
- Received 'Employee of the Month' award for outstanding customer service in May 2023.
Experiencia
Customer Service - Tech support representative
Telus International S.A de C.V
2020 - 2022
Service specialist agent - Tech support - Back office - Front desk representative
Teleperformance S.A de C.V
2022 - Present
Habilidades
Customer SupportTechnical TroubleshootingCommunication SkillsProblem Solving
Publicado en CazVid - 20 may 2026