Demonstrated experience with Zendesk.
Demonstrated experience with Various CRM platforms.
Demonstrated experience with Strong interpersonal skills.
Demonstrated experience with Quick learner.
FirstContactBPO
I offer interpretation services to several companies in the medical field such as Medicare-Medicaid, Children’s and other medical entity's.
ResultsCX
I served as a representative for Humana, specializing in both the clinical and pharmacy departments.
Ibex
During this period, I provided assistance with any concern that they could have about their schedule, vacations and OT to all warehouse employees at Amazon.
Startek
Customer service representative at Walmart grocery department.
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Demonstrated experience with Multitasking.