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Angela
Customer Service Specialist with 4+ years in client support and communication
Contacto
Houston, Texas, United States
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Expertise in handling customer inquiries, resolving issues, and maintaining positive client relationships.
CommunicationAdvanced
Skilled in clear, professional communication across email, chat, and phone platforms.
MultitaskingIntermediate
Able to efficiently manage multiple customer interactions and tasks simultaneously.
Interpersonal SkillsAdvanced
Strong ability to connect with clients and colleagues, fostering positive interactions.
Educacion
Florencia School
High School Diploma
Instituto Técnico de San Pedro Sula
Career Inter Communications and Publicity
Universidad de San Pedro Sula
Idiomas
English
Spanish
Italian
Resumen
Dedicated customer service agent with over 4 years of experience supporting leading brands via email, chat, and phone. Proven ability to resolve issues efficiently and build lasting client relationships in remote settings.
Logros Clave
- Provided exceptional customer support via email, chat, and phone, enhancing client satisfaction and retention.
- Managed multiple communication channels for renowned brands like Samsung and Lululemon, ensuring timely resolutions.
- Consistently met or exceeded performance targets in a remote customer service environment.
- Developed strong interpersonal skills through diverse roles in education and customer support.
Experiencia
Preschool Teacher
Florencia School SPS
February 2009 - April 2017
Customer Service Agent
Allied Global SPS
March 2019 - January 2021
Customer Service for Samsung, Lululemon /email/chat Agent /Phone appointment setter for Gene Juarez Salon & Spa
24-7 intouch Honduras WFH
October 2021 - Now
Habilidades
Customer ServiceCommunicationMultitaskingInterpersonal Skills
Publicado en CazVid - 2 jun 2026