Experienced professional in customer service, sales, and hospitality with a strong background in client relationship management and administrative tools.
Responded to customer inquiries, managed complaints, and improved client satisfaction.
Handled client calls, sold plans and services, and maintained customer relationships at Movistar and Directv.
Proficient in MS Office, Canva, Slack, and Google Workspace for document creation and collaboration.
Managed inventory and prepared beverages, ensuring smooth service at a luxury hotel.
Hotel Eden Roc Cap Cana
Atención al cliente., Inventario., Preparación de cocteles de autor , clásicos
Interrapidisimo
Hacer seguimientos de peticiones quejas y reclamos (PQR)., Responder inquietudes sobre el servicio.
Movistar
Manejar base de datos, llamar clientes, vender planes telefónicos y servicios.
Directv
Recepción de Clientes., Manejo de Computador., Mantenimiento básico de equipos.
Bachiller
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