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Hanibal
Customer Service & Sales Professional with 5+ years of experience
Contacto
Competencias
Responded to customer inquiries, managed complaints, and improved client satisfaction.
Handled client calls, sold plans and services, and maintained customer relationships at Movistar and Directv.
Proficient in MS Office, Canva, Slack, and Google Workspace for document creation and collaboration.
Managed inventory and prepared beverages, ensuring smooth service at a luxury hotel.
Educación
Idiomas
Resumen
Experienced professional in customer service, sales, and hospitality with a strong background in client relationship management and administrative tools.
Logros Clave
- Managed customer inquiries and complaints efficiently at Interrapidisimo, enhancing service responsiveness.
- Handled client database and sales at Movistar, contributing to service delivery and revenue generation.
- Provided diverse hospitality services, including inventory management and cocktail preparation, at Hotel Eden Roc Cap Cana.
Experiencia
Atención al cliente., Inventario., Preparación de cocteles de autor , clásicos
Hacer seguimientos de peticiones quejas y reclamos (PQR)., Responder inquietudes sobre el servicio.
Manejar base de datos, llamar clientes, vender planes telefónicos y servicios.
Recepción de Clientes., Manejo de Computador., Mantenimiento básico de equipos.