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Anthony
Customer Service & Sales Specialist with 10+ years of service industry experience
Contacto
Competencias
Consistently engaged with customers to resolve issues, facilitate sales, and maintain relationships across various sectors.
Specialized in qualifying leads, setting up new accounts, and supporting sales processes for growth initiatives.
Performed electrical motor repairs, welding, and engine servicing as part of a team specializing in mechanical troubleshooting.
Handled transportation requests, resolved disputes, and coordinated logistics for service providers.
Focused on qualifying leads and onboarding new clients to platforms and services.
Educacion
Resumen
Experienced in customer relations, sales, technical repairs, logistics, and business development across diverse sectors. Adept at qualifying leads, onboarding clients, and resolving customer issues to ensure satisfaction and operational success.
Logros Clave
- Handled diverse roles covering technical repair, customer service, sales, logistics, and business development.
- Built a solid track record in qualifying leads and onboarding new accounts for multiple organizations.
- Managed customer relations and dispute resolution, ensuring client satisfaction and operational efficiency.
Experiencia
Mechanic/Customer Service
Working in a team of electrical motor repair experts including welding, cleaning, repairing engines and generators., Customer service and sales calls.
Sales Representative
Sales and customer service representative., Order entry and shipping logistics.
Customer Service and Dispatcher
Handling requests for transport from customers and resolving disputes between taxi drivers as well as providing logistics.
Business Development Representative
Qualifying and setting up leads for new agents and agencies to be added to the platform.
Lead Qualifier
Qualifying and setting up leads for new agents and agencies to be added to the platform.
Account Supervisor
Acquiring new accounts and maintaining existing accounts while simultaneously attending to the needs of customers in need of support.