Experienced in client support, collections, pricing analysis, and language instruction, with a strong emphasis on problem-solving and technical skills.
Provided customer care, technical support, and insurance advice across multiple roles.
Assisted with sales operations, soft collections, and pricing analysis.
Reviewed DSO, pricing information, and account statements to support decision-making.
Taught English using workbooks and study materials at Uditec Santa Barbara.
Sykes CR
sales and customer care, to help with invoices, payments, tech support, soft collection calls
Uditec Santa Barbara
working with the Interchange workbooks, the study book
Smith and Nephew
reviewing pricing information, order status, availability of products, handling calls and emails through the sales force tool
Uditec Santa Barbara
working with the Interchange workbooks, the study book
Ninth Grade
Bachelor and Technical Middle
English Teaching
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Utilized Excel, SAP, and Get Paid for data management, reporting, and technical support.