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Customer Service Supervisor with 4+ years of communication skills in Peruvian market
Handled customer inquiries and supervised support operations, ensuring effective communication.
Supervised teams to maintain service standards and manage customer interactions.
Served as a primary point of contact, improving communication processes within the team.
Coordinated delivery and pickup requests, demonstrating multitasking and prioritization abilities.
Optimized operational workflows with a focus on efficiency, as evidenced by self-assessed high performance.
Experienced customer service professional with over four years of expertise in communication, team supervision, and process coordination in Peru. Committed to improving efficiency and customer satisfaction.