Customer service and communication professional experienced in technical support, sales, and interpretation, with a strong command of English and Spanish.
Handled customer inquiries and issues related to telecommunications and email services.
Engaged with customers to promote and upgrade Xfinity services, demonstrating sales skills.
Provided English-Spanish interpretation services, facilitating communication for clients.
Managed social media content and organized events, applying basic content and event planning skills.
Concentrix
Provide assistance to COMCAST customers with fraudulent cases as well as helping them with issues related to their COMCAST emails.
Vixicom
Call Xfinity customers and offer them an upgrade on their service.
Defrilex
Provide interpretation services for Propio Languages Services, English - Spanish/Spanish - English.
High School
University
Others
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Utilized Microsoft Office suite for documentation and reporting tasks.
