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Arleth
Welcome to CazVid!
Contacto
Competencias
Demonstrated experience with Teamwork.
Demonstrated experience with Time Management.
Demonstrated experience with Leadership.
Demonstrated experience with Effective Communication.
Demonstrated experience with Critical Thinking.
Educacion
Idiomas
Experiencia
Back Office Support – MCE / ACDV & BRR Unblocking
Managed credit bureau disputes and unblocking requests for US-based clients., Ensured data accuracy and compliance with internal and external standards., Collaborated with cross-functional teams to resolve sensitive issues.
Customer Support – RMA Support for Brazil
Provided support for returns and warranty claims., Acted as backup for Team Lead, including quality feedback and coaching., Communicated with Portuguese-speaking clients with clarity and professionalism.
Service Desk Technical Support (Chat & Phone)
Delivered technical support to end-users via chat and phone., Diagnosed and resolved software and hardware incidents., Maintained a high level of customer satisfaction through professional communication.
CAD Designer / Virtual Dental Assistant
Supported dental professionals with CAD designs and virtual assistance., Ensured timely delivery and accuracy of digital dental designs., Collaborated remotely with team members and doctors.