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Armando - Business Analyst with expertise in process automation and data analysis

Alajuela, Alajuela Province, Costa Ricaen
Standardized and automated reports from Salesforce and SAP, enhancing operational efficiency
Implemented projects to improve SOPs and procedures within business operations
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Resumen

Experienced professional with a background in business analysis, process automation, procurement, and supply chain management, proficient in SAP, Power BI, and Excel.

Video Resume

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Habilidades

Data AnalysisAdvanced

Analyzed procurement data, supplier performance, and sales metrics to provide strategic insights.

Business Process ImprovementAdvanced

Led the standardization and automation of reporting processes, improving workflow and accuracy.

Supply Chain ManagementIntermediate

Monitored industry trends, managed procurement activities, and collaborated with suppliers for sourcing strategies.

Systems Monitoring & IntegrationIntermediate

Managed operational systems like Salesforce, SAP, and ALM ensuring data integrity and system coherence.

Financial & Contract Data ManagementIntermediate

Ensured invoicing accuracy, contract modifications, and forecasting updates in collaboration with sales.

Experiencia

SOURCING ANALYST / SUPPLY CHAIN

GEP

NOV 2022 - JUN 2024

Monitor and research trends in the industry and pursue and adopt these as appropriate for assigned commodity areas., Work effectively with peers and others to operate a proactive supplies and consumables environment for the business., Understand standard purchasing practices and techniques, independently work with suppliers and receiving locations to quickly reconcile discrepancies with purchase orders, requisitions, supplier’s deliveries and invoices., Analyze quotations, manage day to day supplier interfaces including PO’s/discrepancies/deliveries, etc., Analyze procurement data, market trends, and supplier performance metrics to provide insights and recommendations for optimizing sourcing strategies.

TRAVEL AND EXPENSES

Lion Resources Costa Rica

MAR 2020 - NOV 2022

Review travel and expense claims to ensure compliance with university policies and the accuracy of information provided., Review and process claims in the Expense Reimbursement System., Ensure that appropriate approvals have been obtained, consistent with university policies., Develop and maintain documentation regarding expense reimbursements, including training materials, standard operating procedures, correspondence, and website documentation., Provide training to departments, staff, faculty and approvers on the travel and expense policy and the process for submitting travel and expense claims., Primary contact responding to expense reimbursement questions from diverse faculty and staff members, including questions regarding expense claims in process, and providing follow-up for claims that require further documentation.

SENIOR BUSINESS ANALYST // ACCOUNTS PAYABLE (SHARED SERVICES)

Hewlett Packard

JUN 2016 - AUG 2019

Standardize and automate existing reports from SalesForce and SAP to present them with Dashboards., Implement projects to improve procedures making SOPs., Populating and monitoring operational systems such as: Salesforce, ALM, SAP and outlook, ensuring invoicing accuracy through good data mapping and contract knowledge (KPI, SLA)., Working next to Sales department where I needed to make changes in the contracts and update Forecasting reporting as data entry procedure., Implementing account communication plans, assisting in sales forecast, pipeline alignment (Sales Life-cycle) and procurement process, providing labor tracking outputs for consumption and cost analysis, managing ad-hoc reporting (Excel) and data analysis creating Power BI dashboards requests for the accounts including the close dates and reconciliations to present them in the Financial meetings.

Educacion

Colegio de Palmares

High School diploma

Completed DEC 2004

INA

Bilingual executive for customer service/Technician of computers

Completed DEC 2009

UNED

Business Administration

Completed CURRENT
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