Armando - Customer Service Agent with 3+ years in Telecom and Reservation Management

Ciudad de Mexico, Mexico City, MexicoRemotoen

Handled customer reservations and data restoration for Verizon and Telvista

Developed strong communication and patience skills in high-volume customer service environments

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Experienced in handling customer reservations, technical support, and communication within telecom services.

Gained proficiency in computer skills including activation of smartphones and data management

Customer ServiceAdvanced

Provided support to customers, ensuring a respectful and patient approach while managing their reservations and inquiries.

Communication SkillsIntermediate

Learned to effectively communicate with customers in a professional manner, handling inquiries and resolving issues.

Computer SkillsIntermediate

Gained experience with data restoration, activation of devices, and general customer account management.

Problem SolvingIntermediate

Managed customer issues related to reservations and device activations, demonstrating adaptability.

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