Armando - Customer Service Agent with 3+ years in Telecom and Reservation Management
Ciudad de Mexico, Mexico City, Mexicoen
Handled customer reservations and data restoration for Verizon and Telvista
Developed strong communication and patience skills in high-volume customer service environments
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Resumen
Experienced in handling customer reservations, technical support, and communication within telecom services.
Video Resume
Logros Clave
- Gained proficiency in computer skills including activation of smartphones and data management
Habilidades
Customer ServiceAdvanced
Provided support to customers, ensuring a respectful and patient approach while managing their reservations and inquiries.
Communication SkillsIntermediate
Learned to effectively communicate with customers in a professional manner, handling inquiries and resolving issues.
Computer SkillsIntermediate
Gained experience with data restoration, activation of devices, and general customer account management.
Problem SolvingIntermediate
Managed customer issues related to reservations and device activations, demonstrating adaptability.