Arvid - Customer Service & Collections Specialist with 10+ years in Hospitality & Banking

Bogota, Bogota D.C., ColombiaRemotoen

Over 10 years of experience in customer service and collections, including work at Capital One Bank

Held diverse roles in the hospitality industry including Head Housekeeper, Supervisor, Maitre'D, and Bar Manager

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Resumen

Experienced in customer service, collections, and hospitality management with over 10 years of diverse industry roles.

Customer ServiceExpert

Provided comprehensive customer support and solved diverse client issues in banking and hospitality sectors.

Collections ManagementAdvanced

Handled collections processes both from office and remote environments at Capital One Bank.

Hospitality OperationsAdvanced

Managed various hotel roles including supervision and team training to enhance service quality.

Team Leadership & TrainingAdvanced

Led and trained teams in customer-facing roles to improve service delivery and workplace efficiency.

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