Skilled data analyst with over 5 years in data visualization, analysis, and automation. Proven track record in enhancing reporting efficiency and supporting strategic decisions through data-driven insights.
Created interactive visualizations using Tableau and Power BI to communicate insights effectively.
Performed statistical analysis and data mining to uncover trends and inform strategic actions.
Developed scripts to automate data processing tasks and generate reports.
Designed and optimized complex queries for large databases to facilitate quick data retrieval.
Royal Caribbean (Celebrity Cruises)
Assisted customers in planning cruises, handling upgrades, and managing all aspects of travel.
Tech Mahindra (BOSE)
Provided specialized technical support, troubleshooting, and post-sale customer assistance.
AllState
Trained agents across departments, handled escalated calls, and ensured first-call resolution standards.
Literature and Cultures
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Worked with multidisciplinary teams to implement data solutions aligned with business goals.
